At GOLFSTEP CO., we want you to love every step you take. If you are not completely satisfied with your purchase, we offer a straightforward return process.
Items must be returned within 30 days of delivery.
Products must be unused, in original packaging, with all tags intact.
Sale or clearance items may be final sale unless otherwise specified.
Contact our customer support team with your order number:
Email: [email protected]
Phone: +1 (800) 555-0123
Our team will provide you with a Return Authorization (RA) number and instructions.
Pack the item securely and ship it back using the instructions provided.
Once your return is received and inspected, we will notify you of the approval or rejection.
Approved returns will be refunded to your original payment method within 5–7 business days.
Exchanges are subject to availability.
Customers are responsible for return shipping costs, unless the item was defective or shipped incorrectly.
For defective or incorrect items, we will cover all shipping costs and provide a replacement or full refund.
We strive to make every step enjoyable — if you have questions, reach out anytime.
